Local physicians named 2022 ‘Top Doctors’ by Mpls.St.Paul Magazine

Forty-six Ridgeview-associated physicians were named to the 26th edition of the Top Doctors list published by Mpls.St.Paul Magazine.

More than 810 local physicians in 46 specialties have been selected. Below are the recognized Ridgeview-associated physicians, including the specialization for which they were chosen:

Top Doctors are nominated by their fellow physicians, who are asked which doctors they would choose if they or a loved one were seeking care. Candidates are then evaluated on several factors including professional achievement, peer recognition, and disciplinary history. The physicians who perform best on the survey, research and review by a blue-ribbon panel are named to the list. In the end, only doctors who acquired the highest total points from the surveys, research and the blue-ribbon panel review were selected as Mpls.St.Paul Magazine’s 2022 Top Doctors. View the full list.

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Ridgeview recognized as 2022 five-star hospital, nursing home by CMS

Ridgeview was recently recognized as a five-star hospital by the Centers for Medicare & Medicaid Services (CMS). Its Nursing & Rehab Center in Le Sueur was also recognized as a five-star nursing home by CMS. CMS assigns star ratings to hospitals nationwide based on their performance of more than 100 measures across five quality categories—mortality, safety of care, readmission, patient experience and timely & effective care. The star ratings for nursing homes are based on their performance in three quality categories: health inspections, staffing and quality measures.

“It is an honor to receive these five-star ratings from CMS. Ridgeview is proud of its commitment to the health and safety of our patients and the communities we serve. Our Mission of ‘enhancing the lifelong health of the people we serve’ is the reason we exist,” said Mike Phelps, president and CEO, Ridgeview. “I am extremely proud of our colleagues and their dedication to providing the best health care in Minnesota.”

CMS developed its ‘Overall Hospital Quality Star Ratings’ program to help consumers make informed health care decisions by giving them a way to compare hospitals based on quality ratings. Hospitals receive between one and five stars, with five stars being the highest rating. Ridgeview was among just 13 Minnesota hospitals and 429 nationwide to receive the five-star Overall Hospital Quality Star Rating for 2022. 

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Ridgeview and Twin Cities Orthopedics announce partnership and plans for new Orthopedic Institute

Innovative partnership is first-of-its kind in Minnesota

Pictured above from left to right: Mark Windschitl, Mayor of Chaska; Van Colson, Ridgeview Board of Directors; Elaine Arion, Ridgeview Vice President and Chief Nursing Officer; Theresa Dalen, Chair, Ridgeview Board of Directors; Mike Phelps, Ridgeview President and CEO; Dr. Owen O’Neill, TCO Surgeon and President; Dr. Jeff Mair, TCO Surgeon; Aaron Johnson, CEO of TCO; Sara Auzilia, Ridgeview Director of Construction; Bruce Larson, BWBR; Quentin Knaak, Knutson Construction; Ed Farr, Ed Farr Architects, Inc.

Ridgeview and Twin Cities Orthopedics (TCO) announced plans to jointly develop a new Orthopedic Institute on Ridgeview’s Chaska Campus, scheduled to open in October 2023.

This is the first dedicated orthopedic facility in Minnesota that is a partnership between an independent practice and health system. It combines the world-class services of Ridgeview and TCO with groundbreaking technology in a state-of-the-art facility. The shared goals include achieving high quality in-patient care, improved outcomes, and an exceptional patient experience.

A new fifth floor – with 20 hospital beds and six more operating rooms – is being added to the Two Twelve Medical Center building on Ridgeview’s Chaska Campus to house the new Orthopedic Institute. Renovations are also occurring on the fourth floor to further accommodate the expanded clinical and support services, for a total of 54,000 additional square feet between the two floors.

“Ridgeview and TCO are longstanding partners in delivering premier care to residents across the southwest metro and beyond. As our communities continue to grow and evolve, we have an amazing opportunity to advance our partnership in new ways to meet the growing health care needs of the region,” said Michael Phelps, President and CEO, Ridgeview. “The development of the Orthopedic Institute in partnership with TCO is a key initiative in Ridgeview’s strategic plan to strengthen and enhance our care capabilities, and create capacity for future growth across our health care system.”

“TCO is excited to expand our partnership with Ridgeview as the orthopedic provider at this new, first-of -its-kind facility,” said Aaron Johnson, CEO of Twin Cities Orthopedics. “The Orthopedic Institute will be a premier regional destination that provides patients with access to world-class orthopedic care.”

Ridgeview will staff clinical and ancillary services to support the Orthopedic Institute’s operations. TCO physicians will provide surgical services and care coordination.

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Ridgeview will close its Urgent Care services at Two Twelve Medical Center in Chaska until further notice.

Effective Monday, Jan. 17, 2022, Ridgeview will close its Urgent Care services at Two Twelve Medical Center in Chaska until further notice. This change is being made in response to the growing emergency medical needs at the Chaska campus facility.

Like many other health care providers and systems across the country, Ridgeview continues to see increasing numbers of patients needing emergency care and treatment.

Ridgeview will continue to provide 24/7 Emergency Department care at the Chaska hospital campus, as well as at the hospital campuses in Arlington, Le Sueur and Waconia.

Urgent care is available in Arlington, Belle Plaine, Delano and Le Sueur.

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Ridgeview Waconia and Chaska Campuses Renewed as Acute Stroke Ready Hospitals

Ridgeview is pleased to announce that its Waconia and Chaska hospital campuses’ designation as Acute Stroke Ready Hospitals (ASRH) by the Minnesota Department of Health (MDH) has been renewed.

According to MDH, stroke is the sixth leading cause of death and one of the leading causes of disability in Minnesota. Having an Acute Stroke Ready Hospital in a community is vital. Every second counts when a patient is experiencing a stroke. The time from the onset of stroke symptoms to the time of treatment is a significant factor influencing a stroke patient’s outcome.

Among other criteria, the Acute Stroke Ready Hospital (ASRH) Designation requires an Acute Stroke Team available 24 hours a day, 7 days a week at both Ridgeview’s Waconia Campus and Chaska Campus. The MDH partners with the American Heart Association, hospitals, EMS agencies and others to implement this coordinated system of care for Minnesotans.

“When it comes to a stroke, timing is everything. It is important for Ridgeview to continue to be able to provide the critical care that this designation involves to serve our community,” said Mike Phelps, Ridgeview President and CEO. “Those crucial minutes between patients coming here versus having to receive care further into the metro matter, are often the difference between life and death.”

“I am incredibly proud of our staff for achieving this designation, especially during a pandemic when we are facing so many other challenges,” he added.

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Ridgeview Announces New Naming Convention and Visual Identity

Ridgeview recently announced a new naming strategy and visual identity to better reflect its position as a comprehensive regional health care system.

While the legal entity will remain Ridgeview Medical Center, the new public-facing “name” to identify the system across all locations and services is simply Ridgeview. “Ridgeview has grown and evolved significantly–in the services and business lines we offer and the geography we serve–and we ‘outgrew’ the name we used for decades,” said Ridgeview President & CEO Mike Phelps.

According to Phelps, the naming initiative has been a strategic priority for Ridgeview’s Board of Directors and Administrative team for several years. The goal is to strengthen Ridgeview’s market position with a consistent naming convention to build brand awareness, preference and equity across Ridgeview’s seven-county service area and beyond. 

 “We have strong brand, reputation and name awareness and there was no reason to deviate from the ‘Ridgeview’ core and create a different name to represent our system,” Phelps said. “We streamlined our naming strategy to reduce market confusion and better reflect the full spectrum of care, specialty services and businesses that fall under the Ridgeview umbrella.”

Ridgeview’s visual identity has also been updated to support the new naming strategy, convey system strength and Ridgeview’s “You Matter Here” brand promise, yet has similar, identifiable colors and graphic elements to maintain a visual connection to the previous ‘sun/sail’ logo.

Ridgeview launched the updated name and identity in late 2020 via its website and digital applications. The full implementation will occur in phases over the next few years as signage, materials and other items need updating to ensure continued management of Ridgeview’s financial resources.

New Visual Identity

Former Logo

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New Norman and Ann Hoffman Emergency Center opens on Ridgeview’s Waconia Campus

Ann and Norman Hoffman are pictured in front of the entrance to the completed Norman and Ann Hoffman Emergency Center on Ridgeview’s Waconia campus.

The Norman and Ann Hoffman Emergency Center renovation and expansion project on Ridgeview’s Waconia campus was completed in early October. Due to the COVID pandemic, in lieu of public event, a private gathering was held in October at which President and CEO Michael Phelps, Emergency Department physicians, and Ridgeview Foundation representatives had an opportunity to thank longtime Foundation supporters and the project’s lead benefactors, Norman and Ann Hoffman, from Waconia. With the Hoffman’s lead gift, plus the collective support of the community, Ridgeview Foundation raised $9 million for the project.

Renovation of the Emergency Department added 10,000 square feet to the existing 10,000 square foot facility, enhancing patient privacy, services and technology. The $18.8 million project highlights include:

  • Observation Unit for those not requiring transfer to a hospital bed, but monitoring in a comforting environment.
  • A mental health area where those needing support and solitude can get the help they need.
  • New trauma rooms with advanced technology for those most critically injured.
  • An improved designed and workflow to streamline care.

With this project, Ridgeview’s Cardiac and Pulmonary Rehabilitation department was moved to a new space—also 10,000 square feet—in the lower level with a gym, conference room and consult rooms.

 “This is one of the most exciting and important improvements we have made to the Waconia campus, enhancing our capacity to provide lifesaving procedures and care for the thousands of patients and families who use our emergency services each year,” Phelps said. “We are grateful for the generous support of the Hoffman family and many others to help Ridgeview expand our capacity to provide emergency services, especially during the COVID-19 pandemic as the former ED space was constructed in 1991. We wouldn’t have been able to as effectively care for our patients without this significant addition.”

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Ridgeview names Matthew Herold, MD, Vice President of Medical Affairs

Portrait of Matthew Herold, MD, Ridgeview

Matthew Herold, MD, has been named Vice President of Medical Affairs at Ridgeview.

A practicing physician in Ridgeview’s Emergency Departments since 2005, Dr. Herold also holds leadership roles with his physician practice – Emergency Physicians & Consultants, P.A. – on Ridgeview’s Medical Staff and Ridgeview’s COVID Hospital Emergency Operations Center (HEOC) team. He will remain in these roles and, as Vice President of Medical Affairs, Dr. Herold will have oversight for physician quality and performance improvement in all clinical settings across the Ridgeview system.

“Ridgeview is very fortunate to have Dr. Herold serve in this important role. He is a well-respected physician and leader who is sincerely invested in improving the health and well-being of all of the people and communities we serve,” said Ridgeview President & CEO Mike Phelps. “Ridgeview has grown significantly in recent years, and Dr. Herold will be a significant asset to the executive team as we continue to strengthen Ridgeview as a system of excellence.”

“I am excited about the opportunity to support Ridgeview’s culture of mutually beneficial relationships between the medical staff and leadership,” said Dr. Herold. “We’ve become an even stronger team during our pandemic response and I look forward to applying what we’ve learned – as physicians and administrators – to further advance Ridgeview’s mission.” Dr. Herold received his medical degree from the University of Iowa Carver College of Medicine and completed his residency at Hennepin County Medical Center. He is board-certified in Emergency Medicine.

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SouthWest Transit Services available to several Ridgeview Clinics locations

SouthWest Transit Services is now offering SW Prime MD non-emergency medical services to residents of Eden Prairie, Chanhassen, Chaska and Carver to Ridgeview’s Two Twelve Medical Center in Chaska, Ridgeview Chanhassen Clinic and Ridgeview Specialty Clinic in Waconia.
Ridgeview is providing financial support to this service to help lower the out-of-pocket costs to riders to $5 each way.
Rides to medical services may be booked up to 14 days in advance and return rides are on-demand and can be requested once you are ready to return from your appointment.
To make a reservation, call 952-797-7463. For more information about this service, call 952-797-7643 or visit SouthWest Transit’s website.

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Ridgeview and PrairieCare Medical Group enter agreement to jointly operate new integrated behavioral health service in Waconia

Ridgeview Medical Center (Ridgeview) – an independent health care system of hospitals, clinics and specialty services – and PrairieCare Medical Group (PCMG), one of the region’s largest providers of inpatient and outpatient psychiatric care – announced today that they are partnering to offer new integrated behavioral health services in Waconia. The first partnership of its kind in Minnesota will have PCMG clinicians providing psychiatric services directly within Ridgeview’s Waconia campus through a joint operating agreement overseen by both Ridgeview and PCMG leaders.

According to Todd Archbold, Vice President of Business Development at PCMG, “This formal collaboration will break down barriers that can exist between specialties, and create new efficiencies to allow nearly 1,500 more individuals to receive much needed mental health care in the first year. We are integrating psychiatric services in the general medical care setting, and reducing fragmentation between specialties to improve outcomes for our shared patients.”

PrairieCare Medical Group at Ridgeview is expected to open by September 1, 2019 in the Ridgeview Professional Building, and will include free needs assessment, outpatient behavioral health evaluation, psychotherapy, psychiatry and intensive outpatient programming (IOP). Through the partnership, PCMG clinicians will also offer integrated behavioral health assessments and screening within Ridgeview’s expanded Norman and Ann Hoffman Emergency Center (scheduled for completion in 2020), as well as rapid access to psychiatric consultation and new referral options.

“Ridgeview is very pleased to partner with PrairieCare to offer much-needed mental health services to the region,” said Ben Nielsen, Chief Operating Officer, Ridgeview Medical Center. “With significant residential growth in the greater southwest metro, there is an increased need to provide more access to comprehensive mental health services – locally – to meet the needs of the communities we serve.”

PrairieCare has provided outpatient services at Two Twelve Medical Center in Chaska, which is owned and operated by Ridgeview, since 2014.

About PrairieCare Medical Group
PrairieCare Medical Group is an independent, physician-owned, psychiatric specialty group offering services throughout the Twin Cities metro. PCMG provides care within the PrairieCare inpatient hospital and partial hospital programs, as well as in freestanding outpatient settings including Chaska, Edina, Woodbury, Maplewood, Maple Grove, Brooklyn Park, Rochester and Mankato. PCMG also manages the nationally recognized Psychiatric Assistance Line (PAL). For more information, visit www.prairie-care.com or www.mnpsychconsult.com.

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Two Twelve Medical Center
111 Hundertmark Road, Chaska, MN 55318
Call: 952-361-2447
Two Twelve Medical Center is owned and operated by Ridgeview.
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