New COVID Call Center Connects the Community to Experts and Resources

Ridgeview has introduced a one-stop COVID-19 Call Center which simplifies everything related to COVID. Since the pandemic began, symptom guidelines, testing instructions and locations, rules for isolating—it all changes with little notice. It’s difficult to stay on top of it all.  

Now, you can call 952-442-7811 for COVID-19 guidance.

Ridgeview’s COVID-19 Call Center is a new, reliable resource to help you. It is staffed Monday through Friday, 8 a.m – 5 p.m., and callers have access to triage nurses who are knowledgeable about COVID and the most current Minnesota Department of Health (MDH) guidelines.

Call Ridgeview’s COVID Call Center to:

  • Discuss your symptoms Call Center representative to determine your next steps
  • Learn if you qualify for testing and to schedule an appointment
  • Learn what to do if someone in your household tests positive
  • Inquire about your test results
  • Learn about insurance coverage for testing
  • Locate the closest testing site
  • Connect with other community resources, such as transportation to a testing site

Labs are working around the clock, 7 days a week, to process test results and Ridgeview is sharing results throughout the weekend. If you have a positive result, you will receive a personal call from a nurse so you have an opportunity to have a conversation about next steps. If you have a negative result, you will receive a text message from Ridgeview.

For the most up-to-date information about COVID-19, expert guidance and test scheduling, call Ridgeview’s COVID Call Center at 952-442-7811.

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The Ridgeview, Carver County COVID-19 hotline and mobile testing station is closed effective immediately

We regret to announce that we are halting the Carver County/Ridgeview Medical Center COVID-19 screening hotline and testing center, effective immediately.

New Minnesota Department of Health guidance, issued on Tuesday, March 17 in response to a national shortage of COVID-19 testing supplies, means large-scale testing is suspended, at least for the near-term. Starting immediately, tests sent to the MDH lab are only for those patients who are hospitalized, ill health-care workers, and ill persons living in congregate settings.

  • Patients with undiagnosed fever and/or acute respiratory symptoms (cough, shortness of breath), even those not able to be tested, should self-quarantine for 7 days after illness onset, or 72 hours after resolution of fever (without taking fever-reducing medications), and improvement of respiratory symptoms. Call ahead to your health-care facility before seeking treatment.
  • Patients who can’t be tested should isolate themselves from household and intimate contacts as much as possible. Household and intimate contacts of these individuals should limit their activities in public for 14 days after incorporating precautions in the home and monitor for symptoms.

We will communicate out any additional information and plans as they come available.

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SouthWest Transit Services available to several Ridgeview Clinics locations

SouthWest Transit Services is now offering SW Prime MD non-emergency medical services to residents of Eden Prairie, Chanhassen, Chaska and Carver to Ridgeview’s Two Twelve Medical Center in Chaska, Ridgeview Chanhassen Clinic and Ridgeview Specialty Clinic in Waconia.
Ridgeview is providing financial support to this service to help lower the out-of-pocket costs to riders to $5 each way.
Rides to medical services may be booked up to 14 days in advance and return rides are on-demand and can be requested once you are ready to return from your appointment.
To make a reservation, call 952-797-7463. For more information about this service, call 952-797-7643 or visit SouthWest Transit’s website.

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Ridgeview and PrairieCare Medical Group enter agreement to jointly operate new integrated behavioral health service in Waconia

Ridgeview Medical Center (Ridgeview) – an independent health care system of hospitals, clinics and specialty services – and PrairieCare Medical Group (PCMG), one of the region’s largest providers of inpatient and outpatient psychiatric care – announced today that they are partnering to offer new integrated behavioral health services in Waconia. The first partnership of its kind in Minnesota will have PCMG clinicians providing psychiatric services directly within Ridgeview’s Waconia campus through a joint operating agreement overseen by both Ridgeview and PCMG leaders.

According to Todd Archbold, Vice President of Business Development at PCMG, “This formal collaboration will break down barriers that can exist between specialties, and create new efficiencies to allow nearly 1,500 more individuals to receive much needed mental health care in the first year. We are integrating psychiatric services in the general medical care setting, and reducing fragmentation between specialties to improve outcomes for our shared patients.”

PrairieCare Medical Group at Ridgeview is expected to open by September 1, 2019 in the Ridgeview Professional Building, and will include free needs assessment, outpatient behavioral health evaluation, psychotherapy, psychiatry and intensive outpatient programming (IOP). Through the partnership, PCMG clinicians will also offer integrated behavioral health assessments and screening within Ridgeview’s expanded Norman and Ann Hoffman Emergency Center (scheduled for completion in 2020), as well as rapid access to psychiatric consultation and new referral options.

“Ridgeview is very pleased to partner with PrairieCare to offer much-needed mental health services to the region,” said Ben Nielsen, Chief Operating Officer, Ridgeview Medical Center. “With significant residential growth in the greater southwest metro, there is an increased need to provide more access to comprehensive mental health services – locally – to meet the needs of the communities we serve.”

PrairieCare has provided outpatient services at Two Twelve Medical Center in Chaska, which is owned and operated by Ridgeview, since 2014.

About PrairieCare Medical Group
PrairieCare Medical Group is an independent, physician-owned, psychiatric specialty group offering services throughout the Twin Cities metro. PCMG provides care within the PrairieCare inpatient hospital and partial hospital programs, as well as in freestanding outpatient settings including Chaska, Edina, Woodbury, Maplewood, Maple Grove, Brooklyn Park, Rochester and Mankato. PCMG also manages the nationally recognized Psychiatric Assistance Line (PAL). For more information, visit or

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Local physicians named 2019 ‘Top Doctors’ by Mpls.St.Paul Magazine

Thirty Ridgeview-associated physicians were named to the 23rd
edition of the Top Doctors list recently published by Mpls.St.Paul Magazine. They
are included in a list of 819 physicians in 45 specialties.

Below are the recognized Ridgeview-employed and associated
physicians, including the specialization for which they were chosen:

To compile the list, Mpls.St.Paul Magazine invited physicians to nominate one or more doctors (excluding themselves) to whom they would go to if they or a loved one were seeking medical care. Candidates were then grouped into 45 specialties and evaluated on many factors, including peer recognition, professional achievement and disciplinary history. Doctors with the highest scores from each grouping were invited to serve on a blue-ribbon panel that evaluated the other candidates. In the end, only doctors who acquired the highest total points from the surveys, research and the blue-ribbon panel review were selected as Mpls.St.Paul Magazine’s 2019 Top Doctors. View the full list.

To learn more about Ridgeview or Ridgeview-associated top
doctors, visit

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New law allows Ridgeview to add 20 inpatient hospital beds

May 22, 2019, Governor Tim Walz signed into law an act allowing Ridgeview to
expand its inpatient program in its Waconia hospital by 20 additional beds.
Governor Walz’s signature followed unanimous approval of the bill SF
– amending
a 2003 Minnesota Statute restricting use of hospital beds – by both the Minnesota Senate and
Minnesota House of Representatives during the 2019 legislative session.

to Ridgeview President and CEO Mike Phelps, Ridgeview had previously been
allocated the use of the 20 licensed beds by the legislature in 2003, but
“regulatory restrictions prevented an ‘existing hospital’ – Ridgeview – from
adding any more hospital beds for medical or surgical use.”

growing demand and community need for additional inpatient beds, Ridgeview
approached its local legislators – Senator
Scott Jensen (R), District 47
and Representative
Jim Nash (R), District 47A
– to author bills for the Minnesota Senate and House to
amend the 2003 statute. This new legislation does not create a new hospital
license for Ridgeview, though it allows Ridgeview to add up to 20 more hospital
beds at any time.

As the southwest metro
region continues to grow, Ridgeview “wanted this additional capacity to ensure
Ridgeview can continue to meet the needs of the many patients and communities
we now serve in a seven-county area,” Phelps said. “We will now continue our
assessment to identify the specific purposes for these beds and a timeline for
potential expansion.”

Jensen said “the impact and community benefit of Ridgeview Medical Center
should be apparent to anyone who lives within 100 miles of this hospital
system. For me, to help Ridgeview advance its mission and its services to the
patients and communities it serves is a privilege. I am pleased that Governor
Walz has signed the bill to allow Ridgeview to utilize 20 additional beds in
whatever manner it chooses.”

“This is great news for our community and Ridgeview Medical Center. It will result in more patients from the southwest metro and the immediate area can be treated at this fantastic facility,” said Representative Nash. “It will also create new nursing jobs, support jobs and facility jobs for our community. Bills like this are proof we can work together to get things done for communities across our state.” “We greatly appreciate the work by Senator Jensen and Representative Nash, as well as the co-authors of the bill in both the Senate and the House – Senator Eric Pratt (R), District 55; Senator Matt Klein (DFL), District 52; Representative Kelly Morrison (DFL), District 33B; Representative Glenn Gruenhagen (R), District 18B; Representative Patty Acomb (DFL), District 44B; and Representative Laurie Halverson (DFL), District 51B – to move this through for approval,” Phelps added. “It’s not often a bill has unanimous bi-partisan support. Our bills passed the House with a 126-0 vote and the Senate with a 66-0 vote, which is a testament to the support and confidence our elected officials have in Ridgeview as a community health system.”

Read the Star Tribune article about the approval of bill SF 328.

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Ridgeview welcomes Angela Larson, FNP, to Ridgeview Spine & Pain Center

Ridgeview is pleased to welcome Angela
, FNP, to Ridgeview
Spine & Pain Center

Larson earned her degree at the
University of North Carolina Chapel Hill. She is a Nurse Practitioner dedicated
to improving the management of pain and improving the quality of life of her
patients by addressing health and wellness holistically. She enjoys helping
people find health, joy and happiness. Her favorite wellness tip is, “Eat
healthy, exercise, get outside and talk to people every day.” When not seeing
patients, Larson enjoys family time, dog walks and is a volunteer mentor of
youth groups at her church.

Larson sees patients at Ridgeview
Spine & Pain Center
in Two
Twelve Medical Center
in Chaska. Call 952-856-4033 for appointments.

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Ridgeview awards scholarships to area high school seniors

Pictured with Linda Roebke, Ridgeview Scholarship Committee member, are (top, from left): Ayush Shah, Brielle Bornhorst, Ciera Johnson, Brielle Iddings, Audrey Steinhagen, Anna-Maya Sipilia, Haley Jensrud, Marissa Grothe (bottom, from left): Ariana Higgins, Gretchen Wuerger, Brooke Willmsen, Bronwyn Boyce-Erickson, Lauren Lachenmayer, Katlyn Porkornowski, Nathaniel Hausladen. (Not pictured): Kelsey Berndt, Jessica Breuggemeier, Miah Busse, Rhyan Hermann, Sophia Strelnieks, Megan Thomas, and Grace Zieske.

Ridgeview is pleased to announce the 2019 recipients of a $2,000 Health Care Scholarship. Scholarships were awarded to the following high school students who are pursuing a health-care related degree or career:

  • Jessica Breuggemeier                    Belle Plaine
  • Audrey Steinhagen                         Central (Norwood Young America)
  • Bronwyn-Boyce-Erickson               Chanhassen
  • Marissa Grothe                               Chaska
  • Gretchen Wuerger                          Delano
  • Miah Busse                                     GFW Schools
  • Rhyan Hermann                             Glencoe-Silver Lake
  • Brielle Bornhorst                             Holy Family
  • Katlyn Pokornowski                        Holy Trinity
  • Ariana Higgins                                Howard Lake-Waverly-Winsted
  • Nathaniel Hausladen                      Lester Prairie
  • Kelsey Berndt                                 Le Sueur-Henderson
  • Megan Thomas                               Mayer Lutheran
  • Ayush Shah                                    Minnetonka
  • Lauren Lachenmayer                      Mound-Westonka
  • Anna-Maya Sipilia                           Orono
  • Brooke Willmsen                             Sibley East
  • Sophia Strelnieks                            Southwest Christian
  • Ciera Johnson                                Waconia
  • Grace Zieske                                  Ridgeview employee child, Waconia
  • Haley Jensrud                                 Watertown Mayer
  • Brielle Iddings                                 Non-Traditional

This year, Ridgeview awarded $44,000 in scholarships to west-metro students. Funding for the Ridgeview Health Care Scholarship Program is generously provided by Ridgeview Foundation’s Friends & Family Committee, Ridgeview Sibley Foundation, Ridgeview LeSueur Auxilliary Group and an anonymous community donor.

In 2001, Ridgeview Foundation created the scholarship program in response to the shortage of health care workers. Nearly $90,000 was raised at the 2001 Ridgeview Foundation Golf Extravaganza toward the creation of the scholarship program. With this year’s awards for 2019, we have now awarded nearly 300 scholarships since the program’s inception. Ridgeview becomes an educational resource for many recipients as they frequently participate in job shadows and internships offered by Ridgeview. To date, over 20 previous scholarship recipients have come to work at Ridgeview.

For more information about the scholarship program and its eligibility requirements, or to donate to the scholarship fund, please contact Ridgeview Foundation at 952-442-6010. Application forms for the 2020 scholarships will be available February 2020.

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13 Ridgeview and Ridgeview-associated physicians earn ‘Rising Stars’ recognition

Thirteen Ridgeview and Ridgeview-associated physicians were recently named in Mpls.St.Paul magazine’s third annual listing of Top Doctors Rising Stars. Rising Stars have been fully licensed to practice for approximately 10 years or less and included 406 doctors in 44 specialties who are recognized for providing outstanding care and have the high regard of their peers.

According to Mpls.St.Paul magazine, doctors included in this list were selected after a peer-nomination process. These candidates were then grouped in 44 specialties and evaluated on myriad factors, including, but not limited to, professional achievement, reviewed by an expert panel, extensive research and disciplinary history. The final list includes only those with the highest point totals from the surveys, research and blue-ribbon panel review.

Ridgeview and Ridgeview-associated physicians recognized in the 2019 Top Doctors Rising Stars listing include:

Ridgeview physicians:

Ridgeview-affiliated physicians:

To research a Ridgeview or Ridgeview-associated top doctor, visit

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Ridgeview Sibley Medical Center re-designated as a Level 4 trauma hospital

The Minnesota Department of Health recently re-designated Ridgeview Sibley Medical Center as a Level 4 trauma hospital. The facility and staff participated in an intense designation process—which occurs every three years—to remain part of Minnesota’s statewide trauma system.

The process included an outside review of the hospital’s resources and capabilities to care for trauma patients. Ridgeview Sibley met the standards of commitment, clinical and equipment resources and staff training. The hospital also participates in a continuous performance improvement process.

“We are very pleased to have been re-designated as a Level 4 trauma hospital. This process has helped us to provide more complete and efficient patient care while simultaneously enhancing our data gathering and performance improvement processes. This program, coupled with the renovated Emergency Department space, will ensure that Ridgeview Sibley Medical Center continues to offer the highest quality trauma care immediately for our community,” said Matthew Herold, MD, Emergency Medicine, and Medical Director, Ridgeview Sibley Medical Center.

 For a severely injured person, the time between sustaining an injury and receiving definitive care is the most important predictor of survival—the “golden hour.” The chance of survival diminishes with time; however, a trauma system enhances the chance of survival regardless of proximity to an urban trauma hospital.

On average, trauma claims the lives of 2,400 Minnesotans annually. States with trauma systems have seen survival rates increase by 15 to 20 percent. Wide-scale participation in the voluntary trauma system ensures that a statewide, cooperative effort is in place to care for seriously injured patients.

For more information, see the Minnesota Statewide Trauma System site at

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Two Twelve Medical Center
111 Hundertmark Road, Chaska, MN 55318
Call: 952-361-2447
Two Twelve Medical Center is owned and operated by Ridgeview Medical Center.