Ridgeview is transitioning to a new Electronic Medical Record called Epic and a new patient portal called MyChart on Aug. 1, 2021. This message includes more detail about your medical record information that will be available to you via MyChart, important transition and access dates, and how you can access your full medical record information.
Our current patient portal – FollowMyHealth – will no longer be updated as of Aug 1, 2021, and it will not be available for you to access at all beginning Sept. 1, 2021. MyChart is a secure online health record portal very similar to FollowMyHeath. All of the information from our old electronic medical record and available to you in FollowMyHealth during the last 5 years will be converted to our new electronic medical record and be available to you via MyChart. Information prior to 2016 will be stored in our system archives so no information will be destroyed. Ridgeview will maintain these records according to our data retention policies. You may always request your full records from Ridgeview’s Health Information Management department by calling 952-777-4168 or online at https://www.ridgeviewmedical.org/patients-visitors/financial/medical-records-request/
Accessing MyChart: To use this new portal, you will need to register as a new user with MyChart any time after Aug. 1. To make that registration process easier, you will automatically be sent an email inviting you to register MyChart when you schedule an appointment with us after Aug. 1. You will be guided through the registration process after responding to that email invitation.